Returns, privacy and terms

Plain-language policies so you know exactly where you stand.

Returns and refunds | Orders, prices and payment | Privacy | Terms of use

Returns and refunds

Complete quads

Every quad is inspected, described and photographed before shipping. Because of this, we accept returns only if the quad is not as described. Tell us within 48 hours of delivery with clear photos, and contact us on WhatsApp first for a return reference.

Unused parts

You can return a new, uninstalled part in its original packaging within 14 days of delivery. You pay return shipping unless we sent the wrong part or it arrived damaged.

Engines, electrical and performance parts

Engine components, CDI boxes, stators, ECUs and performance parts cannot be returned once installed, run or modified. Please let us confirm fit first. Faulty parts are covered by the supplier or manufacturer warranty and we help you with the claim.

Damaged in transit

Report within 48 hours of delivery with photos of the parcel and items (an unboxing video helps). We open a carrier claim and, once confirmed, replace the item or refund you.

Lost parcels

If tracking shows a parcel as lost, we investigate with the carrier and then replace or refund.

Customs and refused parcels

If a parcel is refused or abandoned because duties or taxes were not paid, it may be returned to us. We refund the item price less the shipping and return costs we incurred.

How refunds are paid

Approved refunds go back to the original payment method within 5 to 10 business days after we receive and inspect the return.

Orders, prices and payment

An order is confirmed only after we reply on WhatsApp with stock, the final total and the shipping cost, and you agree. We ask for payment only after that. Prices on the site are shown in US dollars; Prices on this site are standard US prices in US dollars. Because exact parts depend on model, year and version, and stock changes, we confirm availability and the final price on WhatsApp before you pay. If we find a price or listing error, we tell you and you can proceed at the correct price or cancel at no cost. Pickup orders are held for a reasonable time that we agree with you.

Privacy

What we collect. The details you type into our order, quote and contact forms: your name, WhatsApp number, email, delivery address, country and notes. They reach us through WhatsApp (sent by you) and, if enabled, as an email copy of your order.

How we use it. To confirm and fulfil your order, arrange payment and delivery, answer your questions and handle returns. We share your name, address and phone number with the delivery carrier so your parcel reaches you. We do not sell your personal data.

On your device. Your browser stores your cart and your chosen currency on your device so they are remembered. You can clear them in your browser settings.

Third-party services. This site uses WhatsApp to send orders, Google Fonts for typefaces and Google Maps to show our locations. These services have their own privacy policies.

Your choices. Message us to see, correct or delete the personal information we hold about you, subject to records we must keep for accounting and law.

Terms of use

By using this site you agree to these terms. Product information, photos and prices are provided in good faith and may change; we confirm details before you pay. Photos on this site may be illustrative. Risk of loss passes to you on delivery, and you are responsible for import duties and taxes. Yamaha, Honda, Suzuki, Kawasaki, Polaris, Can-Am, Arctic Cat, KTM, Cannondale, Cobra, Tomberlin, Baja Motorsports, Coolster, Kazuma, Hisun, CFMoto and all other brand names are trademarks of their owners. We are an independent retailer and are not affiliated with or endorsed by any manufacturer. Brand names are used only to describe compatibility. Quads are not toys: ride within your ability, wear a helmet and protective gear, follow age guidance and have installations checked by a qualified mechanic. Performance parts are for off-road and competition use and may not be legal for street use in your location. To the extent allowed by law, our liability for any order is limited to the amount you paid for it. These terms are governed by the laws of the State of New York, USA. We may update these terms and the date of the latest version applies.