Frequently asked questions

Everything you need to know before you order.

How do I place an order?

Add items to your cart (or tap Buy Now or Get a Quote), enter your details and delivery country, review and confirm. WhatsApp then opens with your order written for you. Tap Send, and we reply to confirm stock, the final price and delivery.

Why do I send the order from my own WhatsApp?

WhatsApp does not allow a website to send messages for you. Sending from your own number means we see exactly who you are, can reply to you directly, and you keep a record of the order in your chat.

What payment methods do you accept?

We agree a secure payment method with you on WhatsApp before you pay, and we only ask for payment after we confirm stock and your final total. Never pay anyone who contacts you from a different number than the one on this website.

What currency are prices in?

US dollars. Orders are confirmed in US dollars.

Are the prices final?

Prices on this site are standard US prices in US dollars. Because exact parts depend on model, year and version, and stock changes, we confirm availability and the final price on WhatsApp before you pay.

Will this part fit my vehicle?

Choose your exact brand, model, series and version, then send your frame or VIN number with the order. We confirm the part number before you pay, which is the most reliable way to avoid a wrong part.

Are the quads new or pre-owned?

Current models can be new. Discontinued and classic quads, such as the Yamaha Banshee 350, are pre-owned, inspected and serviced. Each listing says which, and we send photos and a condition report on WhatsApp before you pay.

Do you sell performance engine parts?

Yes: big-bore kits, stroker crankshafts, billet heads, race exhausts, reeds, CDIs and lightweight flywheels for sport quads. They are for off-road and competition use only and may not be legal for street use in your location.

Can I import a quad into my country?

Import rules differ by country (age limits, emissions, registration). Check yours before ordering. We provide an invoice, a bill of sale and export documents, and you handle import duties and taxes.

Are youth quads safe for children?

Follow the manufacturer's age and size guidance for each model, supervise young riders, and always use a helmet and protective gear.

Which brands do you cover?

More than 220 brands across 20 vehicle types, including Yamaha, Honda, Suzuki, Kawasaki, Polaris, Can-Am, Harley-Davidson, Ducati, BMW, KTM, Triumph, Ski-Doo, Sea-Doo, Ural, Toyota and Land Rover. Open the catalog to browse every type, brand, model and series.

Do you deliver to my country?

We export and deliver worldwide. A few destinations have import restrictions on certain goods. Tell us your country and we confirm.

How long does delivery take?

See our shipping page for typical times by region. Tracked express services are usually fastest.

Who pays customs duties and taxes?

The buyer, as charged by the destination country. We declare accurately and tell you what to expect where we can.

Can I track my order?

Yes. Every parcel has a tracking number that we send you on WhatsApp.

Can I pick up in person?

Yes, from our shop during opening hours. Choose pickup at checkout and we confirm when your order is ready.

What if something arrives damaged or wrong?

Message us within 48 hours with photos. We fix it. See our returns policy for details.

Can I buy in bulk or as a business?

Yes. Use Get a Quote with the items and quantities you need and we send a wholesale or bulk quote.

How do I contact you?

Message us on WhatsApp from any page, or use the contact form. We reply during opening hours.

Ready when you are

Tell us what you want and where it should go. We reply with stock, final price and delivery cost.

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